Privacy Policy

This policy explains what personal information GetGoldValue collects through this website, how we use it, who we share it with, and your rights as a California resident under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

Scope of this policy

GetGoldValue uses this website to provide information about our services and to receive contact requests from potential customers. This policy covers personal information we collect through the public website.

GetGoldValue is the business responsible for the personal information collected through this website. Contact details are at the end of this policy.

Information we collect

Information you provide directly

When you contact us, place an order, or otherwise submit information through this website, we collect what you choose to share. This typically includes:

• Your name, email address, and/or phone number (when you submit a contact or quote-request form)
• Details you choose to share about your inquiry (e.g., what you want to sell or buy)

Information collected automatically

When you visit this website, certain information is collected automatically:

• Your IP address (which can indicate your approximate region)
• Your device and browser (operating system, browser type and version)
• The pages you visit, the order, and how long you spend on each
• The referring website that sent you here, if any
• Standard cookies (see Cookies and analytics below)

We do not ask for sensitive personal information through this website — including Social Security numbers, driver’s license numbers, or precise geolocation. Please do not send such information through the site.

Cookies and analytics

We use Google Analytics 4 to understand how visitors find and use this website. Google Analytics sets first-party cookies (typically _ga and _ga_*) that allow us to count unique visits and measure aggregate site behavior. We have configured Google Analytics with IP anonymization and a data-retention period not exceeding 14 months of event-level data.

You can limit or block these cookies at any time:

• Install the Google Analytics Opt-Out Browser Add-on
• Use your browser’s private mode or cookie-blocking settings
• Use a browser that sends the Global Privacy Control (GPC) signal — we honor that as a valid opt-out under California law

You can also change your choice on this site at any time:

Manage cookie preferences

How we use this information

• Respond to your questions and fulfill your requests or orders
• Send you information you requested
• Understand site usage and improve the website
• Detect and prevent fraud, abuse, or misuse
• Comply with legal obligations

We do not use information collected through this website to train artificial-intelligence models or to make automated decisions that have legal or similarly significant effects about you.

Who we share information with

We share information only with a small set of service providers, each bound to use it only for the purpose it was provided:

• Google — for Google Analytics and Google Workspace email delivery.
• Our website host — which stores site files and routes traffic.

We may disclose information if legally compelled (subpoena, court order), or to protect our rights, safety, or property.

Your Privacy Choices — No Sale or Sharing for Advertising

Under the CCPA/CPRA, we do not sell your personal information, and we do not share it for cross-context behavioral advertising. We have not done so in the preceding 12 months.

If you visit this site with a browser that sends the Global Privacy Control (GPC) signal, we honor it as a valid opt-out. The practical effect is the same for all visitors: no sale, no cross-site advertising tracking.

Your rights under California law

If you are a California resident, the CCPA/CPRA gives you the following rights with respect to personal information we collect through this website:

• Right to Know. What categories of personal information we have collected, the sources, the purpose, the categories of third parties we have disclosed it to, and the specific pieces of information.
• Right to Delete. Ask us to delete the personal information we have collected from you, subject to legal exceptions.
• Right to Correct. Ask us to correct inaccurate personal information.
• Right to Opt Out of Sale or Sharing. Tell us not to sell or share. We do not sell or share; this right is provided for completeness.
• Right to Limit Use of Sensitive Personal Information. We do not knowingly collect sensitive personal information through this website.
• Right to Non-Discrimination. We will not deny services, charge a different price, or provide different quality of service because you exercised these rights.

How to exercise your rights

Email info@getgoldvalue.com with the subject line Privacy Rights Request and tell us which right you are exercising. We will verify your identity before acting and aim to respond within 45 days as required by California law. You may also designate an authorized agent.

How long we keep information

• Contact and order data — retained for as long as we have a relationship with you and as required for recordkeeping, tax, and warranty purposes.
• Analytics data — not exceeding 14 months of event-level data; aggregated reports may be kept longer.
• Server and security logs — typically rotated within 30 days unless an incident requires longer retention.

Children’s privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this site, please contact us and we will delete it.

Third-party links

This site contains links to third-party websites. We do not control those sites and are not responsible for their privacy practices. Read the privacy policy of any third-party site before sharing personal information with it.

Security

We use reasonable administrative, technical, and physical safeguards including encrypted transport (HTTPS) for all pages. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The Last updated date below will reflect any change. Material changes will be highlighted on this page for a reasonable period.

Automated assistant, chat, text messaging and calls

We may offer the tools described below on this website. Where a tool is available to you, this is how we handle your information. You can always reach a member of our team, and we do not sell your messages.

Chat and messages

When you use our chat, email or text messaging, we collect your messages, the name and contact detail you give us, and basic technical data (such as a shortened, hashed form of your IP address used only for abuse prevention). We use them to answer you and follow up on your request. Replies may be drafted with the help of an artificial-intelligence service operated by a service provider that processes the text on our behalf and is not permitted to use it to train its models for others; a member of our team reviews replies before they are sent unless the question is a routine one such as hours or address. Please do not send payment card numbers or other sensitive details in chat. We keep conversations for 12 months, then delete them. We do not sell your messages.

Text messaging (SMS)

If you opt in, we send text messages about your inquiry. Message frequency varies and message and data rates may apply. Reply STOP to cancel or HELP for help. We do not share mobile numbers or text-messaging consent with third parties for their marketing. See our SMS Terms.

Phone calls with our AI assistant

Our phone line may be answered by an automated AI assistant, which tells you so at the start of the call. Calls may be recorded and transcribed (you are told first and can ask not to be recorded). We keep recordings and transcripts for 90 days.

Contact us

GetGoldValue
Email: info@getgoldvalue.com
Los Angeles, CA

Last updated: October 15, 2026